> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rocky.global/llms.txt
> Use this file to discover all available pages before exploring further.

# Account registration

> Learn how your account is created as an athlete in Rocky Global.

## How your account is created

In Rocky Global there is **no separate "Sign Up" screen**. Your account is created automatically as part of the event registration process, using the email you enter in the registration form.

<Steps>
  <Step title="Choose an event and start your registration">
    Find the event you want to participate in and start the registration process. [See how to register](/en/roles/atleta/inscripcion-evento).
  </Step>

  <Step title="Complete the personal information form">
    If you haven't logged in, fill in your details (first name, last name, email, phone, etc.) in the **Personal Information** step of the registration wizard. You are not asked to create a password at this point.
  </Step>

  <Step title="Finish the registration and pay">
    Once payment is completed, if the email you used didn't match any existing account, Rocky Global creates your account automatically with that email.
  </Step>

  <Step title="Set your password">
    You'll receive a welcome email with a link to **set your password**. Use that link to define your password so you can log in later.
  </Step>
</Steps>

<Warning>
  Accounts are created with email and password; we're working on adding more sign-in options.
</Warning>

<Tip>
  If you already have an account, you don't need to register again: at the top of the registration form click **Already have an account? Log in** and your saved information will load automatically.
</Tip>

## Requirements

* Be of legal age, or have authorization from your legal guardian.
* Have a valid email address you can access permanently: all official event communications (bib number, results, changes) and the link to set your password are sent to this email.
* An identity document (for events that require it).

## Common issues

<AccordionGroup>
  <Accordion title="I didn't receive the email to set my password">
    Check your spam or junk folder. If you still don't see it, contact support so they can resend the link.
  </Accordion>

  <Accordion title="I forgot my password">
    <Steps>
      <Step title="Click 'Forgot your password?'">
        On the login screen, below the password field, click the **Forgot your password?** link.

        <img src="https://mintcdn.com/rocky-global/4zdt70JNOAMpggsx/images/atleta/registro-cuenta-01-login-olvide-contrasena.png?fit=max&auto=format&n=4zdt70JNOAMpggsx&q=85&s=c99c3f416cfef9ff1ebfc8818c996a22" alt="Login screen with the &#x22;Forgot your password?&#x22; link" width="1917" height="905" data-path="images/atleta/registro-cuenta-01-login-olvide-contrasena.png" />
      </Step>

      <Step title="Enter your email">
        Type the email you registered with and click **Reset password**. You'll see a notice confirming that the email was sent.

        <img src="https://mintcdn.com/rocky-global/4zdt70JNOAMpggsx/images/atleta/registro-cuenta-02-restablecer-contrasena.png?fit=max&auto=format&n=4zdt70JNOAMpggsx&q=85&s=75515f7d5b4431bccdde0b3813e605cd" alt="Screen to enter your email and request a password reset" width="1897" height="916" data-path="images/atleta/registro-cuenta-02-restablecer-contrasena.png" />
      </Step>

      <Step title="Open the email and set your new password">
        Check your inbox and click the **Reset password** button in the email you received. The link is valid for 60 minutes. A form will open for you to enter and confirm your new password.
      </Step>

      <Step title="Done, you're logged in">
        After saving the new password, the platform logs you in automatically.
      </Step>
    </Steps>
  </Accordion>

  <Accordion title="I have an account but don't remember which email I registered with">
    Contact support with your identity document and we'll help you recover access.
  </Accordion>

  <Accordion title="Can I create my account without registering for an event?">
    For now, the way to create your account is through the event registration process; we're evaluating adding other ways to register.
  </Accordion>
</AccordionGroup>
