> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rocky.global/llms.txt
> Use this file to discover all available pages before exploring further.

# Participant management

> View, edit, and manage your event's registrations.

## Participants panel

Within an event, the **Registrations** menu is the operational hub: it includes the list of registrants, the import wizard, and import details. From there you can:

* View the full list with filters and search.
* Edit an athlete's data.
* Assign bib numbers.
* Mark kit delivery.
* Export the list to Excel.
* Register entries manually or import them in bulk (useful for last-minute registrations, even with the event closed).

<img src="https://mintcdn.com/rocky-global/kth00FS6FZs7Azcr/images/organizador/gestion-participantes-01-panel-participantes.png?fit=max&auto=format&n=kth00FS6FZs7Azcr&q=85&s=fe9e34a5a093b991ab34594f2f5ffb9f" alt="Participants panel screen with the event's list of registrants" width="1892" height="901" data-path="images/organizador/gestion-participantes-01-panel-participantes.png" />

## Available filters

* Fee (category).
* Status.
* Text search (name, ID, or email).
* Source (online, manual, imported).

## Edit a registration

<Steps>
  <Step title="Find the participant">
    Use search by name, ID, or email.
  </Step>

  <Step title="Open 'Edit Registration'">
    You'll see the **Registration ID**, **Locator**, **Status**, and **BIB** (bib number) at the top.
  </Step>

  <Step title="Edit what's needed">
    Further down, in **Registration Data**, you can update first and last names, email, date of birth, ID document, document type, and the rest of the registration form fields.

    <img src="https://mintcdn.com/rocky-global/qfXVrbtlj7-PH-CR/images/organizador/gestion-participantes-01-editar-inscripcion.png?fit=max&auto=format&n=qfXVrbtlj7-PH-CR&q=85&s=6c1ebabb8a5a93295802605d781e310d" alt="The &#x22;Edit Registration&#x22; screen with ID, locator, status, BIB, and personal data" width="1896" height="905" data-path="images/organizador/gestion-participantes-01-editar-inscripcion.png" />
  </Step>

  <Step title="Save">
    Changes are saved immediately.
  </Step>
</Steps>

## Import participants in bulk

If you have registrations from another source (for example, a migration from another platform), you can upload them with the **Import Wizard** (within **Registrations**), instead of registering them one by one. It has 6 steps:

<Steps>
  <Step title="1. Setup">
    Import name, **Registration Type** (Individual or Group), fee, and language. You can download the Excel template from the **Download Excel Template** button.

    <img src="https://mintcdn.com/rocky-global/qfXVrbtlj7-PH-CR/images/organizador/gestion-participantes-02-asistente-importacion.png?fit=max&auto=format&n=qfXVrbtlj7-PH-CR&q=85&s=5eaa5eba9ba99a7ab9df518215b6f367" alt="Step 1 of the import wizard: setup with Individual/Group type" width="1897" height="902" data-path="images/organizador/gestion-participantes-02-asistente-importacion.png" />
  </Step>

  <Step title="2. File">
    Upload your file (CSV, XLSX, XLS, or TXT, max 20 MB) and choose the sheet.
  </Step>

  <Step title="3. Mapping">
    Indicate which column of your file corresponds to each system field. The system suggests the mapping automatically.
  </Step>

  <Step title="4. Review">
    Preview with confirmation: the system shows row-by-row errors and detects conflicts (matches with existing registrations and duplicates within the same file).
  </Step>

  <Step title="5. Process">
    Run the import.
  </Step>

  <Step title="6. Finished">
    Summary of what was imported.
  </Step>
</Steps>

<Warning>
  Each imported participant automatically generates an **order marked as paid**, without going through checkout or the payment gateway. If there are duplicates within the file or rows with validation errors, the entire import is blocked until you fix them.
</Warning>

<Note>
  You can view the batch history in **Import Details**. Deleting a batch (or forcing its deletion) is only available to users with the Platform Administrator role, not to the organizer.
</Note>

## Bib number assignment

You can assign bib numbers to all participants in bulk: automatically by range, or manually via Excel (export, fill in the bib number column, and re-import).

You can also assign (or correct) the bib number of a single participant from **Check-In → Perform Check-in**:

<Steps>
  <Step title="Find the registration">
    Enter the **locator number** (or search by email, name, or ID) to find the participant's registration.
  </Step>

  <Step title="Set the bib number">
    From there you can set or adjust the bib number assigned to that specific registration.
  </Step>
</Steps>

<img src="https://mintcdn.com/rocky-global/kth00FS6FZs7Azcr/images/organizador/gestion-participantes-06-asignacion-dorsal-individual.png?fit=max&auto=format&n=kth00FS6FZs7Azcr&q=85&s=3f40cd9a63cc06aaa2a4576091c3a7e7" alt="Check-in screen with locator search and the registration's bib number setting" width="1916" height="911" data-path="images/organizador/gestion-participantes-06-asignacion-dorsal-individual.png" />

## Event check-in

The check-in module lives in its own menu (**Check-In**, with the submenus **Check-In Configuration**, **Perform Check-in**, and **Details**), and covers two distinct things you can mark separately for each participant:

* **Kit delivery:** that the athlete picked up their bib, t-shirt, chip, etc.
* **Event entry:** that the athlete actually showed up on race day — a separate record from kit delivery.

### Configure check-in (optional)

Before the event, in **Check-In Configuration** you can define:

* **Background image** for the search screen.
* **Instructions** (optional) for your team.
* **Kit items** (event catalog): the checklist your team will see for each participant, including registrations under group or team fees.
* **Fee matrix:** one row per event fee (individual, group/team, etc.), to define which kit items each one includes.

<img src="https://mintcdn.com/rocky-global/qfXVrbtlj7-PH-CR/images/organizador/gestion-participantes-03-configuracion-checkin.png?fit=max&auto=format&n=qfXVrbtlj7-PH-CR&q=85&s=31226eb137ab3dc87ddb7ae21c6a2af0" alt="The &#x22;Check-in Configuration&#x22; screen with background image, kit items, and fee matrix" width="1892" height="907" data-path="images/organizador/gestion-participantes-03-configuracion-checkin.png" />

### Perform check-in

<Steps>
  <Step title="Find the participant">
    Type in the **Locator** field (search by locator, email, name, or ID), or press **Scan QR** to use the device's camera and read the participant's QR code.

    <img src="https://mintcdn.com/rocky-global/qfXVrbtlj7-PH-CR/images/organizador/gestion-participantes-04-checkin-scan.png?fit=max&auto=format&n=qfXVrbtlj7-PH-CR&q=85&s=5178edc4f9861428e7a733c889f5b295" alt="Check-in screen with search field and &#x22;Scan QR&#x22; button" width="942" height="571" data-path="images/organizador/gestion-participantes-04-checkin-scan.png" />
  </Step>

  <Step title="Mark what applies">
    Mark **Kit delivery** and/or **Event entry** independently.
  </Step>
</Steps>

<Tip>
  Any team member with the check-in permission enabled can operate this module simultaneously (it's not a fixed-name "role," but a permission you assign when creating their role). See [Account setup](/en/roles/organizador/configuracion-cuenta).
</Tip>

### Details (activity log)

In **Check-In → Details** you can view and export a history of all kit deliveries and event entries recorded (who, when, and by which team member). It's not a real-time panel, but it is a record you can consult afterward.

## Participants across all your events

In addition to the per-event view, the **Participants** item in the main menu shows registrants across **your entire organization** on a single screen, with its own filters:

* **Filter by event** (or "All events").
* **Filter by status** (for example, "Paid").
* **Search participants** by name, email, or locator.

<img src="https://mintcdn.com/rocky-global/qfXVrbtlj7-PH-CR/images/organizador/gestion-participantes-05-participantes-todos-eventos.png?fit=max&auto=format&n=qfXVrbtlj7-PH-CR&q=85&s=354e48fe1c1145f3f4092552bb5208d1" alt="The &#x22;Participants - All Events&#x22; screen with filters and cross-event listing" width="1895" height="907" data-path="images/organizador/gestion-participantes-05-participantes-todos-eventos.png" />

<Tip>
  The **Export all participants** button generates the file in the background and you'll receive an email with the download link when it's ready.
</Tip>
