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Live event mode

During the day of the event (or the days before kit delivery) the supervisor can activate live mode, which automatically refreshes key indicators.

Live indicators

Kits delivered

Total delivered vs. total expected. By location and by operator.

Last-hour registrations

Last-hour registrations, if the organizer enabled them.

Athletes checked in at the start

Using a QR reader or chip to confirm presence.

Results uploaded

Percentage of athletes with a recorded time.

Operational alerts

The system can trigger alerts when:
  • A kit pickup point has a line longer than X minutes.
  • A percentage of athletes have not picked up their kit X hours before closing.
  • A timing chip is not registering reads.
  • An organizer reports a critical incident.

Coordination with the organizer

From the panel you can:
  • Open a direct chat with the organizer.
  • Escalate incidents to the Rocky Global team.
  • Approve operational exceptions in real time (for example, allowing a last-minute category change).
Before the event, coordinate a readiness meeting with the organizer to agree on alert thresholds and priority communication channels.