Audit areas
1. Registrations
- Verify that athletes are in the correct category based on age and gender.
- Detect duplicate registrations (same document or email).
- Review registrations marked as VIP or Complimentary (they must have justification).
2. Payments and discounts
- Confirm that payments appear as reconciled with the payment gateway.
- Review excessive use of discount codes.
- Detect refunds outside of policy.
3. Manual changes
The platform keeps an audit history with:- Who made the change.
- What was changed (previous and new value).
- Date and time.
- IP address.
4. Documents and sensitive data
- Identity document validation.
- Confirmation of declared medical data.
- Authorizations for minors (for events that require it).
Audit flow
1
Select the event
From the panel, enter the event to audit.
2
Open 'Audit'
Go to the Audit tab within the event.
3
Apply filters
Filter by type of change, user, or date range.
4
Review each record
Mark as Reviewed or open an Incident if you detect anomalies.
5
Export if necessary
Download the audit report in Excel or PDF.
Automatic alerts
The system can notify you when:- An organizer modifies an already published result.
- More than X refunds are generated within 24 hours.
- A discount code is used above the configured limit.
- Duplicate registrations are recorded.