Available reports
Event summary
All supervised events with key metrics.
Audit report
Manual changes and traceability by event.
Resolved incidents
Case closures, response times, and satisfaction.
SLA compliance
Percentage of cases handled within the SLA.
Consolidated financial report
Revenue and settlements across all organizers.
Organizer quality
Organizer scoring based on operational metrics.
Report scheduling
Configure automatic delivery:- Daily: open incidents.
- Weekly: executive summary.
- Monthly: consolidated report with complete indicators.
- Post-event: closing report for each supervised event.
Export
All reports can be downloaded in:- Excel (.xlsx) for analysis.
- PDF for presentations.
- CSV for integrations with other tools.