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Before operating the organizer panel, it helps to understand how Rocky Global models registrations, payment orders, and their history.

Registrations vs. orders

Operational rule

As long as the registration is in OK status, the athlete is officially registered, even if a complementary order (store, fee change, extras) is still pending payment. Typical example:
  1. Order #1001 — 5K fee — APPROVED → registration OK.
  2. Order #1045 — official hoodie — PENDING → the athlete remains registered; only the product payment is missing.
  3. Order #1089 — change to 10K — PENDING → the registration temporarily moves to CR until the change payment is approved.
See order details in Orders.

Order payment statuses

In each registration’s detail you’ll see all linked orders with status, amount, and line items. From Finances → Orders you can view the event-wide list.

Registration statuses

Change timeline and history

CR code in history

When an athlete requests a fee change, the registration moves to CR status until the new order is approved. In the registration detail you’ll see:
  • The current active fee.
  • Associated orders (initial, change, store, etc.).
  • Audit notes indicating when the change started and which order is pending.
After the change payment is approved, the registration returns to OK with the new fee applied.

Registration transfers

When transferring a registration to another athlete:
  • The original locator does not change. It remains the same code shown on receipts, QR codes, and bib assignment.
  • The owner changes (user_id) and the transfer is recorded in the registration’s transfer history (date, sender, recipient, who executed the action).
This lets you trace the full timeline if an athlete presents an old physical receipt to claim a spot they already transferred: the locator is the same, but the history shows the current owner.
A participant can transfer their own registration only once from the athlete self-service area. The organizer can perform additional transfers from the panel if they have permission.

Relationship diagram

Next steps

Event orders

Complete transaction list.

Edit registration

Manual changes from the panel.