Unlike the athlete, the organizer does not self-register. A Rocky Global administrator creates your organization, your user, and the initial setup from the admin panel.
Organizer profile
Once you have access, complete or review your organization’s information:1
General information
- Organization name.
- Logo.
- ID (document/tax ID depending on your country).
- Contact email and phone.
- City and country.
- Website (optional).
2
Bank details
- Bank.
- Account number.
Rocky Global currently processes card payments through a European payment gateway (Redsys, in euros), and we keep working to add more payment methods.
Roles and Users
In the menu, you will find Settings → Roles and Users, with two tabs: Users and Roles. You can create custom roles and assign them granular permissions by module:- Finances.
- Events.
- Communications.
- Registrations (booking).
- Participants and orders.
- Users.
- Discounts.
- Store.
- Rankings.
- Statistics.
- Check-in.

Invite a collaborator
- Go to Settings → Roles and Users → Users tab.
- Create or choose a role with the permissions you need.
- Enter the collaborator’s email and, if applicable, the events they will have access to.
- If the person doesn’t have an account yet, they’ll receive an email with a link to accept the invitation and set up their access. If they already have a Rocky Global account, they’re added directly to your team.
Manage your team
From there you can also:- View the list of collaborators with their role and the events they have access to.
- Change the role (or assigned event) of someone already on your team.
- Remove a collaborator from your team. This does not delete their user account, it only removes their access to your organization.
